1. Current Technology and Pain Points

• EPOS is Access/IBS; extracting consistent data across sites is difficult.
• Multiple legacy systems built up across verticals: fine dining, pubs, QSR, retail, online, rooms, events.
• Estate size: ~14 sites. Access contract runs to 2027 (buyout required for early exit).
• Workforce and payroll on Fourth; scheduling recently upgraded but payroll remains in-house.
• Payments via Dojo; payment fees and integrated payments represent a major cost-saving opportunity.

2. Goals and Requirements

Operator Insight & Ownership

• Empower site teams with mobile, actionable dashboards.
• Required daily metrics: inventory, workforce, revenue.
• Alerts for staffing and stock risks (e.g., overstaffing, low-stock warnings).

Data Flow & Reporting

• Improve integrations and data flow to enable live financial and BI reporting.

Cost Efficiency

• Reduce ongoing operating costs across payments, platforms, workforce tools.

Change Management

• Ensure strong adoption with a small group of operational champions supporting rollout.

Current Stack